Returns & Replacements

How can I return my order?
For returns, please use our Returns Portal. There you will be able to report the items you would like to return to us i.e. should they not fit or please you...
Tue, 3 Sep, 2019 at 6:59 AM
How and when will I receive my refunded monies?
As soon as we have received your return, you will receive a confirmation by e-mail. If you have received this email, it will generally take 3-5 days for you ...
Tue, 3 Sep, 2019 at 7:08 AM
Will I receive a message regarding the status of my return?
As soon as we have processed your return, you will receive an automatic confirmation e-mail from us. If you have not yet received a refund for your return, p...
Tue, 3 Sep, 2019 at 7:14 AM
How can I exchange an item?
You can make an exchange (alternative size, colour, model) via our portal. Please note that we do not cover the shipping costs for any exchanges. If you have...
Tue, 3 Sep, 2019 at 7:21 AM
What happens if the product i've received is damaged or faulty?
If, contrary to expectations, you have received a damaged or faulty item, please contact our Customer Service Team, immediately to register your complaint. ...
Tue, 24 Sep, 2019 at 11:40 AM