Modified on: Tue, 3 Sep, 2024 at 1:59 PM
PrintAs soon as your return has been processed, you will receive an e-mail. You will not receive a confirmation that your return has been received.. Once you have received this email, it will generally take 10-14 days for you to receive your refund. Please note that during public holidays or festival seasons, refunds may take a few extra days. We therefore ask for your patience & understanding.
We will refund the monies via the payment method you have chosen. This means that if you have paid with your credit card for example, the amount of your return will be credited to your credit card.
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