Shipping & Delivery
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Why has my order not yet arrived?
Your order should be delivered to you within 3-5 working days and at the latest within one week (delay by duplicate order possible), via the shipping servic...Tue, 3 Sep, 2024 at 2:30 PMWeiter lesen -
How long does delivery normally take?
Your order should be delivered to you within 3-5 working days and at the latest within one week (delay due to duplicate orders are possible), by the shippin...Tue, 3 Sep, 2024 at 2:31 PMWeiter lesen -
What are the shipping costs?
We offer the following shipping options: Germany 4,99 € - Standard United States $59,99 Depending on your destination country, the shipp...Tue, 3 Sep, 2024 at 2:37 PMWeiter lesen -
Do you offer an express delivery option?
No, we do not currently offer express delivery.Tue, 3 Sep, 2024 at 2:33 PMWeiter lesen -
Can I have my order delivered to a different address or PO Box?
Of course, we can also deliver your order to a different delivery address, i.e. to a friends place or to your office. Please click on "The shipping add...Tue, 3 Sep, 2024 at 2:35 PMWeiter lesen -
Is it possible to arrange a specific delivery date?
No, but you can contact our Customer Service Team and schedule the delivery so that it arrives within a certain time period. Please note that we cannot guar...Tue, 3 Sep, 2024 at 2:35 PMWeiter lesen -
What happens if I am not at home when my order is delivered?
In this case, UPS will unfortunately return the package to us. Often the couriers will try again the next day, but this is not guaranteed. We therefore reco...Tue, 3 Sep, 2024 at 2:35 PMWeiter lesen -
Do you also deliver overseas?
We currently only ship to Germany, the USA and many European countries. The exact shipping costs will be calculated during the checkout process. The amo...Tue, 3 Sep, 2024 at 2:35 PMWeiter lesen