Shipping & Delivery

Why has my order not yet arrived?
Your order should be delivered to you within 3-5 working days and at the latest within one week (delay by duplicate order possible), via the shipping servic...
Mon, 2 Sep, 2019 at 12:37 PM
How long does delivery normally take?
Your order should be delivered to you within 3-5 working days and at the latest within one week (delay due to duplicate orders are possible), by the shipping...
Mon, 2 Sep, 2019 at 12:40 PM
What are the shipping costs?
The shipping costs for our customers from the UK are 9,99 GBP. The shipping costs for our customers from the US are 34,99 $.
Mon, 2 Sep, 2019 at 12:46 PM
Do you offer an express delivery option?
Unfortunately not at the present time (but watch this space). 
Mon, 2 Sep, 2019 at 12:50 PM
Can I have my order delivered to a different address or PO Box?
Of course, we can also deliver your order to a different delivery address, i.e. to friends or to your office. Please click on "The shipping address does...
Mon, 2 Sep, 2019 at 12:53 PM
Is it possible to arrange a specific delivery date?
Unfortunately not at the present moment, but you can contact our Customer Service Team and schedule the delivery so that it arrives within a certain time per...
Mon, 2 Sep, 2019 at 12:58 PM
What happens if I am not at home when my order is delivered?
In this case, UPS will unfortunately return the package to us. Often the couriers will try again the next day, but this is not guaranteed. We therefore recom...
Mon, 2 Sep, 2019 at 1:13 PM
Do you also deliver overseas?
Dirndl.com ships worldwide. We charge different shipping costs depending on the destination country as follows.  Worldwide: 29,99€ Europe: 19,99€ Aus...
Tue, 3 Sep, 2019 at 7:49 AM
How are customs duties calculated (e.g. for Switzerland)?
If your delivery address is in Switzerland, Norway or Liechtenstein, additional customs charges will apply to your order. These will be charged by the shippi...
Tue, 3 Sep, 2019 at 7:55 AM