What payment methods are available and is my payment secure?
Currently, you can pay in the Shop using the following payment methods: PayPal and Credit Card (MASTERCARD, VISA and AMEX). guarantees...
Mon, 2 Sep, 2019 at 10:38 AM
Where can I find your bank details?
Our bank details are listed below: Account Holder: Livario GmbH Account Number: 0722244000 SORT CODE: 50080000 Credit Institution: Commerzbank AG IBAN: DE7...
Mon, 2 Sep, 2019 at 10:45 AM
Can I pay on account at
Unfortunately, we do not currently offer this form of payment. But watch this space! 
Mon, 2 Sep, 2019 at 10:46 AM
Will I receive an invoice for my order?
An invoice will be sent to you by e-mail at the same time your parcel is sent. If you have not yet received an invoice or have deleted it by mistake, please ...
Mon, 2 Sep, 2019 at 10:49 AM
I paid with PayPal and did not receive an order confirmation.
If you pay with PayPal, you will not receive an order confirmation by e-mail from us, but rather a confirmation of the payment directly from PayPal. Please ...
Mon, 2 Sep, 2019 at 10:53 AM
What do I need to pay for if I return/partially return my order?
If you send a return to us from abroad (outside of Germany), you will bear the shipping costs. This applies to all partial and full returns. 
Mon, 2 Sep, 2019 at 10:56 AM
Do Swiss customers pay a VAT?
Yes, since we are registered for tax purposes in Switzerland, our Swiss customers pay a VAT. Accordingly, no customs duties will be charged for orders place...
Thu, 1 Oct, 2020 at 10:03 AM